What is the payment process?

To receive your payment, follow these steps: You will receive your monthly sales summary by the 7th of each month. Review the summary, which includes your sales details, customization charges (if any), order dispatch status, and any applicable deductions. Upload your invoice through the form link provided in the email. The accounts team will review your invoice and process the payment within 5-7 business days.

What is a sales summary & what will it include?

You will receive a monthly sales summary by the 7th of every month. This will include: A report of your sales for the previous month, including additional customization charges collected (if any). The dispatch status of your orders. Any applicable deductions. The sales summary will be sent from accounts@zwende.com .

What do I need to do once I have reviewed the sales summary?

Once you have reviewed the sales summary, you need to: Upload an invoice through the form link provided in the email. Ensure the invoice includes the order ID, product name, price, and quantity . The price should be the final amount payable to you after deducting Zwende’s share and any applicable GST (if unregistered). Include Zwende’s billing details as mentioned in the sales summary email.

Zwende Seller Payment Cycle

FAQs

To receive your payment, follow these steps:

You will receive your monthly sales summary by the 7th of each month.
Review the summary, which includes your sales details, customization charges (if any), order dispatch status, and any applicable deductions.
Upload your invoice through the form link provided in the email.
The accounts team will review your invoice and process the payment within 5-7 business days.

You will receive a monthly sales summary by the 7th of every month. This will include:

A report of your sales for the previous month, including additional customization charges collected (if any).
The dispatch status of your orders.
Any applicable deductions.

The sales summary will be sent from accounts@zwende.com.

The sales summary email is sent to your registered email ID by the 7th of every month. You can search for the subject line "[Brand Name] Sales Summary - [Month Year]" in your inbox. If you still can’t find it, check your spam or promotions folder.

Once you have reviewed the sales summary, you need to:

Upload an invoice through the form link provided in the email.
Ensure the invoice includes the order ID, product name, price, and quantity.
The price should be the final amount payable to you after deducting Zwende’s share and any applicable GST (if unregistered).
Include Zwende’s billing details as mentioned in the sales summary email.

If you need help creating an invoice, you can reach out to the Zwende accounts team for guidance by emailing them at accounts@zwende.com . They will share a sample invoice template with you.

Once you submit the invoice, our accounts team will review it within 5-7 business days and process the payment.

If there are any discrepancies, our accounts team will reach out to you for clarification before processing the payment.

If you have shipped an order, the form will have a separate section to upload your shipping invoice for reimbursement.

For any payment-related concerns, you can reply to the sales summary email or contact our accounts team directly. You can email them at accounts@zwende.com.